Proud to be Regulated by RICS
Who are RICS?
RICS stands for the Royal Institution of Chartered Surveyors.
They are the leading professional body for surveyors worldwide, setting standards for quality, ethics and service.
At Angle Surveys, we are proud to be a RICS-regulated firm, a status that is only awarded to companies that meet the Royal Institution of Chartered Surveyors’ strict professional, ethical and technical standards. Achieving and maintaining this regulation requires proven qualifications, ongoing training, and full compliance with rigorous industry rules.
As a RICS regulated firm, we follow the highest professional and ethical standards set by the Royal Institution of Chartered Surveyors. This gives you:
• Clear professional standards and quality controls
• Comprehensive insurance protection
• Transparent terms of engagement before work begins
• Independent redress if something cannot be resolved directly
Our Client Care Promise.
We aim to get things right first time and always aim to give an excellent service. If you ever have feedback or a concern, we will listen, act quickly and keep you updated.
How to raise a concern
Please contact us so we can put things right.
• Contact name: Marcus Westlund, BSc (Hons), MSc, TCInstCES, AssocRICS (Managing Director)
• Email: [email protected]
• Phone: 01492 850050
• Address: Plas Eirias Business Centre, Abergele Road, Colwyn Bay, LL298BF
What happens next
We will acknowledge your concern within 5 working days
• We will investigate and provide a full written response within 20 working days wherever possible
• If we need more time, we will explain why and give you a new target date in writing
Independent redress
If you are not satisfied with our final response, you can ask for an independent review through our RICS approved redress provider.
Centre for Effective Dispute Resolution CEDR
100 St. Paul’s Churchyard, London EC4M 8BU
Tel: +44 20 7536 6000
Email: applicaEmail: [email protected]
Website: www.cedr.com
CEDR is independent and impartial. They will review your case and work with both sides to reach a fair outcome.
Records and privacy
We keep a log of feedback and concerns, responses, and outcomes for service improvement and RICS monitoring. We handle personal data in line with our Privacy and GDPR Policy.
A Note from our Director"
At Angle Surveys, we’re a friendly, approachable and professional team who genuinely care about your experience with us.
Our goal is simple: to make sure you’re delighted with our work, feel fully informed throughout your project, and know that we’ll always go the extra mile to help your project.
Your trust and our client relationship with you is so important to us, and we’re proud to say most of our work comes from happy returning clients and recommendations."
Thank you for choosing Angle Surveys.
Marcus Westlund, BSc (Hons), MSC, TCInstCES, AssocRICS
Managing Director, Angle Surveys Limited
RICS stands for the Royal Institution of Chartered Surveyors.
They are the leading professional body for surveyors worldwide, setting standards for quality, ethics and service.
At Angle Surveys, we are proud to be a RICS-regulated firm, a status that is only awarded to companies that meet the Royal Institution of Chartered Surveyors’ strict professional, ethical and technical standards. Achieving and maintaining this regulation requires proven qualifications, ongoing training, and full compliance with rigorous industry rules.
As a RICS regulated firm, we follow the highest professional and ethical standards set by the Royal Institution of Chartered Surveyors. This gives you:
• Clear professional standards and quality controls
• Comprehensive insurance protection
• Transparent terms of engagement before work begins
• Independent redress if something cannot be resolved directly
Our Client Care Promise.
We aim to get things right first time and always aim to give an excellent service. If you ever have feedback or a concern, we will listen, act quickly and keep you updated.
How to raise a concern
Please contact us so we can put things right.
• Contact name: Marcus Westlund, BSc (Hons), MSc, TCInstCES, AssocRICS (Managing Director)
• Email: [email protected]
• Phone: 01492 850050
• Address: Plas Eirias Business Centre, Abergele Road, Colwyn Bay, LL298BF
What happens next
We will acknowledge your concern within 5 working days
• We will investigate and provide a full written response within 20 working days wherever possible
• If we need more time, we will explain why and give you a new target date in writing
Independent redress
If you are not satisfied with our final response, you can ask for an independent review through our RICS approved redress provider.
Centre for Effective Dispute Resolution CEDR
100 St. Paul’s Churchyard, London EC4M 8BU
Tel: +44 20 7536 6000
Email: applicaEmail: [email protected]
Website: www.cedr.com
CEDR is independent and impartial. They will review your case and work with both sides to reach a fair outcome.
Records and privacy
We keep a log of feedback and concerns, responses, and outcomes for service improvement and RICS monitoring. We handle personal data in line with our Privacy and GDPR Policy.
A Note from our Director"
At Angle Surveys, we’re a friendly, approachable and professional team who genuinely care about your experience with us.
Our goal is simple: to make sure you’re delighted with our work, feel fully informed throughout your project, and know that we’ll always go the extra mile to help your project.
Your trust and our client relationship with you is so important to us, and we’re proud to say most of our work comes from happy returning clients and recommendations."
Thank you for choosing Angle Surveys.
Marcus Westlund, BSc (Hons), MSC, TCInstCES, AssocRICS
Managing Director, Angle Surveys Limited