Proud to be Regulated by RICS 


Who are RICS?
The Royal Institution of Chartered Surveyors (RICS) was established in 1868 and is the world’s leading professional body for land, property, construction, and infrastructure professionals. Their head office is opposite the House of Parliament in London.

Founded in the UK and operating globally, RICS exists to protect the public interest by setting, maintaining and enforcing the highest standards of professional competence, ethics and service. RICS does not simply represent surveyors - it regulates them.

RICS Chartered status is internationally recognised and trusted by:
​
  • Local authorities
  • Developers and landowners
  • Architects and engineers
  • Solicitors and insurers
  • Financial institutions and public bodies

Why does RICS regulation matter?
Becoming RICS Chartered, and operating as a RICS-regulated firm, is a demanding and ongoing process. It requires:
  • Proven academic qualifications
  • Demonstrated professional competence
  • Structured training and assessed experience
  • Ongoing Continuing Professional Development (CPD)
  • Compliance with a strict Code of Ethics
  • Appropriate Professional Indemnity Insurance
  • Independent regulation and professional oversight
RICS regulation is not a one-off achievement. Chartered status must be continually maintained, evidenced, and monitored to ensure standards are upheld throughout a surveyor’s professional career.

Why choose a RICS-regulated surveyor?
For clients, instructing a RICS-regulated surveyor provides reassurance that the work will be carried out to recognised professional standards and within a clear framework of accountability.

Choosing a RICS-regulated firm gives you:
  • Defined professional standards and quality controls
  • Survey information produced to published, recognised standards
  • Transparent written terms of engagement before work begins
  • Appropriate insurance protection
  • A formal complaints-handling procedure
  • Access to independent redress if a matter cannot be resolved directly
In short, it means your survey is undertaken by professionals who are accountable, regulated, and independently overseen, providing confidence in the quality and reliability of the information you receive.

Why Angle Surveys?
Angle Surveys Ltd is a RICS Chartered and regulated land surveying practice, and one of only a small number of RICS Chartered Geomatics Land Surveyors operating across the whole of Wales and we have worked extremely hard to achieve this company milestone.
 
In addition to RICS regulation, we are SSIP accredited through SMAS Worksafe, demonstrating that health and safety is managed to a recognised national standard.
This combination means our clients can proceed with confidence, knowing that:
  • Surveys are undertaken by Chartered Land Surveyors
  • Work is delivered in accordance with recognised professional standards
  • Health and safety is formally managed and independently accredited
  • Clear professional responsibility exists for the accuracy of the data
  • Survey information is suitable for planning, design, and construction
​​When comparing surveyors, it is worth asking not just what services are offered, but who regulates them, what standards they work to, and what protections are in place if something goes wrong.
Choosing Angle Surveys means those questions are already answered.

Our Client Care Promise.
We aim to get things right first time and always aim to give an excellent service. If you ever have feedback or a concern, we will listen, act quickly and keep you updated.

How to raise a concern
Please contact us so we can put things right.

• Contact name: Marcus Westlund, BSc (Hons), MSc, MRICS (Managing Director)
• Email: [email protected]
• Phone: 01492 850050
• Address: Plas Eirias Business Centre, Abergele Road, Colwyn Bay, LL298BF

What happens next
We will acknowledge your concern within 5 working days
• We will investigate and provide a full written response within 20 working days wherever possible
• If we need more time, we will explain why and give you a new target date in writing

Independent redress
If you are not satisfied with our final response, you can ask for an independent review through our RICS approved redress provider.
Centre for Effective Dispute Resolution CEDR
100 St. Paul’s Churchyard, London EC4M 8BU
Tel: +44 20 7536 6000
Email: [email protected]
Website: www.cedr.com
CEDR is independent and impartial. They will review your case and work with both sides to reach a fair outcome.

Records and privacy
We keep a log of feedback and concerns, responses, and outcomes for service improvement and RICS monitoring. We handle personal data in line with our Privacy and GDPR Policy.

A Note from our Director
At Angle Surveys, we’re a friendly, approachable and professional team who genuinely care about your experience with us.
Our goal is simple: to make sure you’re delighted with our work, feel fully informed throughout your project, and know that we’ll always go the extra mile to help your project.
Your trust and our client relationship with you is so important to us, and we’re proud to say most of our work comes from happy returning clients and recommendations.
​
Thank you for choosing Angle Surveys. 
Marcus Westlund, BSc (Hons), MSC, MRICS
Managing Director, Angle Surveys Limited